For the purposes of these terms and conditions, the customer is referred to as “the hirer”.
Voxbox is referred to as “the company”.
Bookings
1.1 Your booking is not confirmed until we receive a deposit of £100 and you receive a booking confirmation letter or email from us.
1.2 By placing an order with us either verbally or via e-mail regardless of whether a booking form has been returned or deposit paid it is deemed that the customer has read, understood, fully agreed to and is bound by all our terms and conditions of hire.
1.3 In the event that the Voxbox booth is not ready to commence at the agreed time due to our fault, then we will still operate the agreed hire period by extending the finishing time of the hire (venue permitting). In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of Voxbox, then the hire will still end as per the agreed time on the booking form. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or the venue, the hire will still end as per the agreed time on booking form.
1.4 Voxbox cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to refunding all of monies paid.
Prices, Deposit & Balance Payments
2.1 All hires are subject to a deposit of £100, which is non-refundable.
2.2 The remaining balances to be paid in full and cleared 30 days prior to the event start date. If the operator uses the equipment for a time period in excess of the service period agreed, the coverage in rental time will be billed to the operator and must be paid before additional hours are provided. No service will be provided unless cleared funds have been received in full.
2.3 Advertised prices are subject to change without prior notification.
2.4 Voxbox reserves the right to charge interest on all overdue accounts at 2% above its banker's current interest rate
Cancellations
3.1 Voxbox require immediate notification of cancellation of the event. Any cancelled order is subject to the following cancellation charges:
Within 8 weeks prior to event 20% of order value
Within 6 weeks prior to event 50% of order value
Within 4 weeks prior to event 75% of order value
Within 2 weeks prior to event 100% of order value
Equipment
4.1 The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.
4.2 All sizes quoted are approximate
4.3 All goods remain the property of the company at all times.
4.4 The company reserves the right to amend or alter any product specifications without prior notice.
Site Location, Facilities & Conduct
5.1 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once set up. Please ensure there is sufficient space and power at your venue to set up the photo booth.
5.2 Please ensure that you have obtained permission at your venue to use the photo booth.
5.3 Please inform us of any circumstances that would make setting the booth up more demanding, including going upstairs, long distances from unloading area to venue etc. We allocate a set period of time for setting up our equipment at your venue which is included within you price, but if there are any complications that are not made known to us beforehand then unfortunately this will come out of the run time.
5.4 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event. Our booth is a no drinking, no smoking booth.
5.5 The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases no refund will be given and full contracted fees will be due to the company.
5.6 Voxbox reserves the right to refuse guests admission into the photo booth if our staff feels they are too unruly.
Liability & Insurance
6.1 The client agrees to cover the company for any damage or theft of the company's equipment whilst on hire.
6.2 The company accepts no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.
All other terms and conditions
7.1 Voxbox may use any of the photographs from your event for suitable means; this includes but is not limited to advertising and promotional material either in print or on the internet. Attending your event would mean you agree and permission has been granted to do so by yourselves and your guests.
7.2 Any compensation for what ever reason will not exceed the hire of the booth.
7.3 It is the responsibility of the hirer to provide the correct information at time of booking, Voxbox accepts no liability for incorrect information.
7.4 By hiring a photo booth from Voxbox means you agree to all of our Terms and Conditions.
7.5 Voxbox reserves the right to amend or alter these terms and conditions at any time and without prior notice.
Please contact us if you are unclear on any of our terms and conditions before you book a booth for your event. We are only too happy to answer any questions you may have.